University of Minnesota Health Deploys 22Miles Digital Signage & Wayfinding to Improve Their Patient & Visitor Experience
The Challenge
University of Minnesota Health (M Health) opened their new state of the art Clinics and Surgery Center in 2015. M Health needed a flexible and capable digital signage system to be able to serve an array of needs including dynamic directory and wayfinding signage to help patients and visitors navigate the new center as well as provide digital communications and messaging to 100+ displays in various forms. M Health also needed to implement clinic overflow rules so the directory signage would reflect on the fly changes to physicians and clinic changes down to the minute.
The Minnesota Masonic Children’s Hospital also needed new signage including large event boards integrated with their EMS as well as a large 6 display “Art Wall” to thank their donors.
The Solution
M Health brought 22 Miles in to help create an inviting digital communication solution throughout their Adult and Children’s hospitals.
The solution was to install an interactive wayfinding kiosk in their main lobby, digital directory displays throughout their floor’s elevator bays, columns across main hallways, and clinic directories and event and marketing announcements-based media for an “infotainment” visual aesthetics experience.
22Miles also created a unique and inviting video wall solution to thank all their donors at the UMN Children’s hospital.
After 2+ years of solid performance M Health has been able to improve their patient experience through adding an intelligent digital strategy to their overall signage initiative.
22Miles continues to partner with M Health in providing technical support, software upgrades, hosting service, and system expansions.